Sr. Logistics Operation Specialist- Bilingual; Korean​/English

Position: Sr. Logistics Operation Specialist- Bilingual (Korean/English)
Company Description
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Our Mission

 WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description
 Coordinate overall FTL transportation operations to ensure efficient and on-time service
 Develop and maintain strong relationships with carriers, customers, and logistics partners
 Negotiate freight rates while maximizing profitability and maintaining service quality
 Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner
 Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities
 Provide guidance, support, and timely performance feedback to team members
 Assist with process improvement initiatives and special projects as assigned
 Support administrative tasks and reporting requested by management
 Perform other duties and responsibilities as assigned
 Qualifications
 Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication with Korean-speaking clients and partners in both the U.S. and Korea
 Excellent verbal and written communication skills
 Excellent interpersonal and customer service skills
 Excellent sales and customer service skills
 Excellent organizational skills and attention to detail
 Excellent time management skills with a proven ability to meet deadlines
 Strong analytical and problem-solving skills
 Strong supervisory and leadership skills
 Ability to prioritize tasks and to delegate them when appropriate
 Ability to function well in a high-paced and at times stressful environment
 Proficient with Microsoft Office Suite or related software

Education and Experience
 Bachelor’s degree or Equivalent combination of education and experience required
 Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred
 Supervisory experience preferred
 Additional Information
 All your information will be kept confidential according to EEO guidelines.

Physical Requirements
 Ability to sit in front of a desk and/or in from of the computer for long periods
 Repetitive use of hand/grasping product, writing and typing
 Must be able to lift up to 5 pounds at times
 
*** NO C2C **
* Compensation: USD 65000 - USD 80000 - yearly