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Head of Customer Care Center Operations
Job in
Torrington, Litchfield County, Connecticut, 06792, USA
Listed on 2026-06-18
Listing for:
Torringtonsavings
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Torrington Savings Bank is seeking a Branch Manager for their Customer Care Center in Torrington, Connecticut. The role involves supervising Call Center Representatives and ensuring quality service delivery. Responsibilities include managing workflows, preparing performance reports, and advising the VP on operational improvements.
The ideal candidate will have a strong background in customer service and supervisory skills, alongside expertise with phone and CRM systems. Exceptional benefits are offered, including medical, dental, and wellness programs.
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