Vice President, Director of Residential Lending

Description

Looking to grow your career at a place where community, innovation, and opportunity come together? Torrington Savings Bank offers more than just a job—we offer a supportive environment where your skills and ideas can thrive. As a trusted financial institution with over 150 years of history, we’re committed to serving our local communities while helping our employees reach their professional goals.

Whether you're just starting out or looking to take the next step in your career, you'll find a collaborative culture, opportunities for advancement, and a workplace that values work-life balance. Join a team that takes pride in building relationships and delivering personalized banking experiences every day.

As Torrington Savings Bank continues to strengthen its residential mortgage and consumer lending capabilities, we are seeking an experienced lending leader to provide strategic direction, drive sustainable growth, and deliver high-quality lending solutions that meet customer needs and support the Bank’s long-term objectives.

The Vice President, Director of Residential Lending is responsible for the leadership, strategic direction, and overall performance of the Bank’s residential mortgage and consumer lending functions. This role oversees loan origination, underwriting, approvals, pipeline activity, portfolio performance, products, pricing, technology platforms, and related vendor relationships while ensuring sound credit decisions, regulatory compliance, operational effectiveness, and exceptional customer experience.

The Director will develop and execute lending strategies, programs, and initiatives that support growth, profitability, and the Bank’s market position. The role serves as the Bank’s residential lending subject matter expert, advises management on complex lending matters, and uses market insights, reporting, dashboards, and performance indicators to guide decisions and recommend improvements.

This position leads and develops Mortgage Loan Officers and Residential Underwriters, fostering a collaborative, accountable, and customer-focused culture. The ideal candidate combines deep residential lending expertise with strong leadership, relationship-management, business-development, analytical, and decision-making skills. Reports to the Senior Vice President, Chief Consumer Banking Officer.

• Provide strategic leadership for residential mortgage and consumer lending, ensuring alignment with the Bank’s mission, business objectives, risk standards, and customer service expectations.
• Develop and execute lending strategies, products, programs, and initiatives that support growth, profitability, operational effectiveness, and long-term market position.
• Monitor market conditions, customer needs, production trends, referral activity, pipeline performance, and portfolio results to identify opportunities, manage risk, and guide business decisions.
• Serve as the Bank’s residential lending subject matter expert, advising management on complex lending matters, policy interpretation, loan structure, and exception requests.
• Grow residential mortgage and consumer lending activity through business development, customer relationship management, referral-source engagement, and community partnerships.
• Oversee loan origination, underwriting, approvals, pipeline activity, and portfolio performance, including reviewing and approving loans within delegated authority.
• Maintain effective lending policies, procedures, underwriting guidelines, approval authorities, and controls that support safe, consistent, and compliant lending practices.
• Lead, coach, and develop…