Region Clinical Intake Specialist; Nurse, Office, LPN – HomeCare

Region Clinical Intake Specialist (Nurse, Office, LPN) – Home Care

Location:

65 Commercial Blvd Torrington (10413)

Shift: Monday thru Friday 8am to 4:30pm with 1 major and 1 minor holiday per year and 1 weekend per month

Work where every moment matters. Every day, over 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Region Clinical Intake Specialist.

• Manage and coordinate the clinical intake process for both Home Health and Hospice services across multiple branches.
• Use the Homecare Homebase (HCHB) system to ensure timely, accurate, and compliant intake procedures.
• Serve as a key liaison between referral sources, clinical teams, and operational leadership.
• Perform all clinical aspects of the intake process, including communication with patients, families, and admitting clinicians.
• Ensure clinical data entry accuracy, timeliness, and face‑to‑face encounter accuracy.
• Verify PCP/MD and ensure patients are admitted timely and in accordance with the intake policy.
• Provide recommendations for process and policy improvements.
• Ensure compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
• Stay thoroughly informed about clinical quality metrics and collaborate with Home Care Leadership, healthcare networks, and partners for Home Health and Hospice services.
• Ensure patient admissions comply with contractual rules, requirements, and terms.
• Establish and maintain positive working relationships with current and potential referral sources and clinical leadership teams.
• Coordinate patient education, care planning, and coordination with multiple providers, case managers, and other clinical needs within payer and financial guidelines.
• Strengthen and monitor community and customer perceptions of Hartford Health Care at Home as a high‑quality service provider, while collecting and reporting clinical referral data and key customer trends.
• Perform other job‑related tasks as requested.

• Education:
  
  Licensed clinician (RN, LPN, or equivalent) required. Bachelor’s Degree Preferred (BSN, Healthcare Administration or related field).
• Experience:
  
  1 Year of Administrative/Clinical Healthcare Experience; 1‑3 years preferably in Home Care.
• Knowledge, Skills and Ability Requirements:
  Healthcare experience in referrals/intake in a home health or hospice environment; strong communication, negotiation, and public relations skills; autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care

We take great care of careers. With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues – we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment.