Medical Front Office - Patient Service Specialist

Position

Patient Service Specialist

Torrington, CT

PRN, Per Diem (as needed)

Weekdays -- Varies

$18.00 - $22/hour (based on experience)

When patients enter our outpatient physical therapy center in Torrington, we want them to have an exceptional experience -- starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well‑being of you and your family members. PRN / Part‑time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time and PRN employees.

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and inform them about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Maintain regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and the business development team
• Collect co‑pay from patients, manage payer approvals, and conduct insurance authorizations and verifications

• High School Diploma/GED required