Regional Volunteer Coordinator & Site Manager; Winsted, CT

Overview

Location: Winsted Service Unit (Winsted, Connecticut)

Status: Non-exempt, Full-time

Hours Per Week: 35

Schedule: Monday & Thursday, 9:00 am – 4:00 pm (second Monday of each month is 11:00 am – 7:00 pm);
Tuesday & Wednesday, 9:00 am – 5:00 pm;
Friday, 9:00 – 2:00 pm

Scope of Position: Expand services in Northwest Connecticut through recruitment and training of a volunteer base; develop and oversee daily operations of the Social Service Center in Winsted, CT; raise awareness of The Salvation Army through public speaking and community engagement activities; and identify local volunteers, financial, and in‑kind resources to support local services.

• Disseminate information on Camp CONNRI and CONNRI Lodge, working with volunteers to promote youth and senior camp program offerings to the community, and ensure the complete and timely submission of applicant paperwork to Divisional Headquarters.
• Ensure services are consistent with policies, and proper assistance documentation is available for review upon request.
• Ensure the timely collection and accuracy of quarterly statistical reports from local units.
• Facilitate communication between volunteers and local Corps Officers, including cooperative kettle campaigns, casework service coordination, and attendance at Coordinating Council meetings.
• Facilitate local fundraising efforts, including the annual Kettle Campaign, United Way application, and EFSP, among others.
• Meet with potential clients to assess their needs, determine eligibility, and plan a course of action or response.
• Monitor unit expenditures to ensure budgetary compliance.
• Prepare and review regular reimbursement requests for the Social Service Center in Winsted and other local units.
• Recruit, train, and maintain volunteer relationships; provide necessary support in each town/unit of responsibility; maintain regular communication with volunteers; provide info on organizational vision and priorities, policy updates, budgetary issues, etc.
• Support municipal emergency response efforts in collaboration with the Divisional Secretary for Business Administration and the Divisional EDS Coordinator; ensure each community has established cooperative relationships with Emergency and Disaster Services to provide Salvation Army outreach, as requested.
• Collaborate with the supervisor to develop annual unit budgets and update budget revisions as needed.
• Work with the Marketing and Public Relations Manager to create and coordinate public relations efforts, events, special campaigns, and local fundraising projects within assigned units.

• A high school diploma or equivalent is required; an associate's or bachelor’s degree in social services or a related field is preferred.
• A minimum of two years of work experience in social services, food pantry work, casework, or a related field is required.
• Minimum of three years working with volunteers, volunteer development, or equivalent managerial experience.
• Ability to communicate effectively verbally and in writing.
• Ability to organize responsibilities and function independently.
• Ability to maintain ethical conduct in accordance with organizational policy and conduct business in a manner consistent with the organization's mission, values, and policies.
• Ability to work without close supervision on assigned duties and be willing to seek and accept supervision as needed.
• Demonstrate excellent ability to engage with diverse populations and sensitivity to issues related to poverty and the barriers faced by low‑income people.
• Excellent interpersonal skills, including empathetic listening.
• Excellent time management skills are required.
• Knowledge of community resources.
• Must have a high energy level, solid work ethic, and the ability to respond to changing conditions.
• Must work well in a team atmosphere.
• Unquestioned confidentiality with sensitive financial and personal information.
• Valid CT Driver’s license and the ability to obtain and maintain driving privileges per Salvation Army insurance standards.
• Working knowledge of Microsoft Outlook, Word, Excel, and the Internet.
• Will respect and promote the interests of The Salvation Army. The individual is not required to…