Senior Laboratory Quality Technician Job Torrington area,Connecticut USA,Quality Assurance

The Senior Quality Laboratory Technician oversees daily laboratory operations, personnel, testing activities, equipment management, calibration programs, and laboratory compliance requirements. The role provides technical leadership and day‑to‑day direction for Laboratory Technicians, Senior Laboratory Technicians, and Manufacturing Quality Technicians, ensuring activities are conducted safely, accurately, efficiently, and in accordance with relevant procedures, quality system requirements, and regulatory standards.

Responsibilities

Laboratory Operations
- Provide day‑to‑day technical direction and coordinate daily laboratory activities to ensure accurate, efficient, on‑schedule testing.
- Coordinate laboratory workload, priorities, staffing, and resource allocation.
- Review test plans, protocols, procedures, and test results for technical accuracy and completeness.
- Ensure laboratory equipment is maintained, calibrated, and available to support testing activities.
- Train, qualify, and ensure competency of technicians in operating and interpreting results from Keyence CMM, optical measurement systems, and other dimensional inspection equipment.
- Monitor laboratory performance metrics and drive improvements in efficiency and effectiveness.
- Support troubleshooting of complex testing issues and equipment failures.
- Coordinate laboratory scheduling and support cross‑functional testing requirements.
Calibration Management
- Manage and maintain the calibration program for all laboratory, manufacturing, and engineering equipment.
- Ensure calibration activities comply with established schedules, procedures, and applicable standards.
- Coordinate internal and external calibration services and maintain calibration records with traceability.
- Monitor calibration status, address overdue or out‑of‑tolerance conditions, and investigate discrepancies.
- Ensure compliance with Quality Management System requirements related to equipment control and calibration.
Manufacturing Quality Oversight
- Directly supervise Quality Technicians assigned to manufacturing operations.
- Provide leadership, training, coaching, and technical support for receiving, in‑process, and final inspections.
- Monitor quality inspection activities on the manufacturing floor to ensure procedural compliance.
- Support investigations of nonconforming product, manufacturing quality issues, customer complaints, and corrective actions.
- Collaborate with Manufacturing, Engineering, and Quality Assurance to identify and implement process improvements.
- Review inspection data, quality metrics, and nonconformance trends to identify opportunities for improvement.
- Ensure proper containment, segregation, disposition, and documentation of nonconforming product.
- Provide technical guidance on product acceptance decisions, inspection methods, and quality requirements.
Technical Leadership and Coordination
- Serve as the technical lead for Laboratory Technicians and Manufacturing Quality Technicians.
- Provide day‑to‑day technical direction, work coordination, and operational support.
- Offer technical guidance, coaching, mentoring, and training to laboratory and quality personnel.
- Conduct employee onboarding and competency assessments, providing performance feedback to management.
- Assist in recruiting, interviewing, and developing technical staff through evaluations and recommendations.
- Support employee development through technical coaching, cross‑training, competency development, and succession planning.
Quality and Compliance
- Ensure compliance with applicable Quality Management System requirements, laboratory procedures, and regulatory standards.
- Support internal audits, external audits, customer audits, and regulatory inspections.
- Review and approve laboratory records, reports, and documentation.
- Participate in nonconformance investigations, corrective actions, preventive actions, and continuous improvement initiatives.
- Ensure proper documentation, retention, and integrity of laboratory records, inspection records, and test data.
- Support maintenance and continuous improvement of quality system processes related to laboratory and manufacturing quality activities.
Technical Leadership
- Provide advanced technical…