Service Advisor

Are you ready to immerse yourself in the world of agriculture while supporting farmers and the equipment they rely on? 21st Century Equipment LLC is hiring a full-time Service Advisor who will play a crucial role in connecting customers with the repair and maintenance solutions they need. If you're driven, organized, and passionate about agriculture, this is the role for you.

Compensation
Pay: $50,000-$65,000 per year

Benefits

• Medical insurance and HSA
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays and PTO
• 401(k) with company match
• And many more

This role offers a stable, consistent schedule that supports a healthy work-life balance while ensuring our customers get excellent service.

• Welcome customers and assist with repair and maintenance needs
• Serve as the central communication hub for the service department
• Monitor and manage work orders from start to finish
• Coordinate with technicians to ensure jobs meet company standards
• Oversee technician performance and MST usage
• Help manage department costs and maintain service efficiency
• Address challenges proactively and keep the team aligned with departmental goals

Your leadership, organization, and communication skills will directly impact customer satisfaction and team success.

• 3+ years of experience in John Deere service department operations
• Knowledge of standard job pricing, commission-based compensation, and basic service department financial principles
• Basic accounting skills
• Excellent communication, attention to detail, and organizational abilities
• Strong teamwork and leadership qualities
• Computer proficiency, including Microsoft Office
• Ability to lift 50 lbs

Since 1996, 21st Century Equipment LLC has empowered farmers with cutting-edge equipment and innovative solutions. We value integrity, accountability, teamwork, and long-term commitment to production agriculture. Employees enjoy comprehensive benefits, growth opportunities, and a positive work environment that rewards achievement and embraces innovation.

If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.

Salary: $50,000 - $65,000 per year