Healthcare Intern, Healthcare Administration

INTRODUCTION

Company Overview:

Bio Matrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.

At Bio Matrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.

Length Of Internship:

6 Weeks | June 1, 2026 - July 31, 2026

Location:

It is anticipated that an incumbent in this role will work on-site at our locations in Totowa NJ, Birmingham, AL, and Van Nuys, CA.

Job Description:

The Bio Matrix Pharmacy Operations team is excited to welcome a Summer 2026 Intern as part of our growing pipeline of emerging professionals!

We're seeking a motivated, curious, and relationship-oriented Pharmacy Operations Intern who is eager to gain hands-on experience within a fast-paced healthcare environment. This internship offers exposure to pharmacy operations, infusion workflows, patient support processes, cross-functional collaboration, and real-world problem-solving.

You'll work closely with experienced pharmacy operations leaders and team members, shadow team members, support daily operational needs, and contribute to projects that enhance patient care and internal efficiency. If you're passionate about healthcare, operations, or specialty pharmacy services, this internship will give you a comprehensive look at the field.

As a Pharmacy Intern, you'll work alongside a team of seasoned sales executives, gain real field experience, partner with cross-functional teams, and contribute to meaningful work that drives growth. This is a chance to explore a career in healthcare sales from multiple angles while making an immediate patient-centered impact.

QUALIFICATION REQUIREMENTS

* Current collegiate enrollment as a Junior or Senior pursuing a degree in healthcare administration, pharmacy, business administration, or a related field

* Minimum of two (2) years of customer service experience

* High school diploma or GED required

* Strong verbal and written communication skills with an interest in relationship-building

* Naturally curious, proactive, and eager to learn in a dynamic environment

* Organized and able to manage multiple priorities in a fast-paced setting

* Comfortable with technology; prior CRM experience is a plus

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

* Observe day-to-day pharmacy operations, including infusion workflows, patient support processes, and collaboration with clinical and sales teams

Assist with operational tasks such as data entry, documentation, reporting, and workflow tracking Participate in cross-functional meetings with Pharmacy Operations teams

* Support process improvement initiatives by identifying challenges and helping develop practical solutions

* Contribute to analytics and reporting projects under the guidance of the Pharmacy Operations leadership team

* Assist with preparing presentations, internal communications, and training materials

* Document insights and learnings from shadowing and project participation to support future team training and operational enhancement

* Engage in internship cohort activities and professional development sessions

* Document insightes from shadowing experiences to support future training and process improvements

KNOWLEDEGE,

SKILLS AND ABILITIES

REQUIREMENTS

* Strong verbal and written communication skills.

* Effective interpersonal skills for engaging with providers and internal teams.

* Ability to learn quickly in a fast-paced, field-based environment.

* Solid organizational skills with the ability to manage multiple tasks.

* Analytical thinking and comfort working with data, spreadsheets, or dashboards.

* Ability to use technology tools, including CRM systems (training provided).

* Creative thinking for marketing collaboration and social media content.

* Ability to interpret trends and incorporate insights into recommendations.

* Ability to work independently while staying aligned with team goals.

* Adaptability to shifting priorities, projects, and daily activities.

Communication Skills

* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification;
Responds well to questions;
Demonstrates group presentation skills;
Participates in meetings.

* Written Communication - Writes clearly and informatively;
Edits work for spelling and grammar;
Varies…