Product Development Applications Engineer

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.

The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems.

There is never a dull moment with us.

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.

The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems.

There is never a dull moment with us.

• Primary job duties are
  • Customer Engagement and Support
    • Act as a main technical contact for field and customers on ECI applications.
    • Work closely with field and customers to understand process challenges and provide optimized metrology solutions.
    • Support tool NPI installation, qualification, and production ramp at customer sites.
    • Deliver timely troubleshooting and resolution for application-related issues.
    • Develop collateral material used to support field resolution of metrology issues
    • Develop and deliver training programs
  • Process and Technology Support
    • Support advanced semiconductor applications in plating and WET cleans.
    • Assist in developing new use cases and expanding ECI capability in emerging areas.
    • Work with R&D and Engineering team on new product definition, risk assessment, package design, modeling and simulation to drive improvement
    • Provide feedback on application gaps, customer needs, and competitive insights.
    • Collaborate with field service engineers to ensure tool performance and uptime.
    • Align with global application teams to leverage best practices.
    • Oversee assigned project schedules with internal and external team, ensure on-time delivery
• Secondary duties are
  • Application Development and Demo
    • Perform typical and atypical lab and demo tests to understand customer concerns and determine possible root causes of process issues
    • Ensure measurement accuracy, repeatability, and correlation to customer reference methods.
    • Support both inline process control and offline characterization use cases.
    • Communicate customer level reports identifying process issue, test procedure and results, and next steps
• Expected travel is 30% both domestically and internationally for
  • Escalation (troubleshooting) support
  • Customer meetings

• Soft Skills
  • Self-motivated with ability to multi-task and learn quickly.
  • Strong communication skills both verbal and technical writing
  • Ability to work alone and/or with limited supervision.
• Technical Skills
  • Must
    • Good working knowledge of testing techniques such as spectroscopy, titration, and HPLC.
    • Understands engineering…