Hospitality Customer Service Advisor

CORPORATE AND HOSPITALITY EVENTS

No day is ever the same when you join our Corporate & Hospitality Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.

One day we may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, we may be delivering an exhibition for 3000.

We're a highly motivated, innovative and specialised group of Event managers, coordinators and assistants. We oversee all aspects of an event from catering (delivering over 30,000+ business lunches a year!), AV, security, cleaning to health and safety and budget management. We love bringing any story to life with the creativity of our team of experts and the flexibility of our impressive International Conference & Exhibition Centre with 22 flexible spaces, and the on-site Hilton Garden Inn.

Reporting to the Hospitality Customer Services Manager, be a proactive member of the customer service team ensuring that a high level of service is provided to all customers and clients.

Ensure that at all contact points throughout the customer journey are reflective of the brand and high standards, exceeding expectations.

Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.