Assistant Warranty Administrator | Heritage Hyundai Towson

Warranty Admin Assistant – Heritage Hyundai Towson

We are looking for a detail‑oriented individual to assist with warranty claims processing, documentation, and support our service, parts, and accounting departments.

• Assist with processing warranty claims and paperwork, ensuring all required documentation is complete and accurate.
• Review repair orders and supporting documents to verify warranty eligibility and compliance with manufacturer guidelines.
• Communicate discrepancies or missing information to management and service team members, helping ensure timely corrections.
• Stay informed on manufacturer warranty updates, recalls, and service bulletins.
• Support the service, parts, and accounting departments in maintaining proper warranty procedures and documentation.
• Maintain organized records and files related to warranty claims and payments.
• Present a professional appearance and maintain a clean, organized work area.
• Perform additional administrative and departmental duties as assigned.

• Strong verbal and written communication skills.
• Self‑motivated with a demonstrated entrepreneurial drive and sense of urgency to obtain results consistently.
• Basic computer skills.
• High level of initiative and ability to work in a team.
• Self‑motivated.

Mile One Autogroup is an equal opportunity employer and we maintain a drug free work environment.