Front Desk Coordinator

Description

We are looking for an experienced and customer-focused Front Desk Coordinator to serve as the first point of contact for visitors and callers in Towson, Maryland. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing front desk activity with care, and supporting daily office operations. The role calls for strong communication skills, sound judgment, and the ability to keep multiple priorities organized throughout the day.

This is a part-time role working Saturday and Sunday, 3pm - 11pm.

Responsibilities:

- Welcome guests, employees, and vendors while ensuring a detail-oriented and positive front desk experience.

- Manage incoming phone lines, direct calls to the appropriate contacts, and relay messages accurately and promptly.

- Provide concierge-style assistance by answering questions, offering guidance, and helping visitors navigate the office or building.

- Coordinate front desk schedules, monitor lobby activity, and maintain an orderly reception area at all times.

- Support day-to-day administrative needs such as handling mail, preparing visitor logs, and assisting with basic office coordination tasks.

- Respond to routine inquiries with courtesy and efficiency while escalating more complex issues to the appropriate team members.

- Maintain accurate records related to visitors, calls, and front desk activity to support smooth office operations.

Requirements - Prior experience in a front desk, reception, concierge, or customer-facing administrative role.

- Demonstrated ability to handle inbound calls professionally and transfer information with accuracy.

- Strong interpersonal skills with a welcoming and service-oriented approach to visitors and staff.

- Excellent verbal communication and the ability to remain composed in a busy environment.

- Solid organizational skills with the capacity to manage multiple tasks and shifting priorities.

- Proficiency with standard office tools and basic administrative processes.

- Dependable attendance, professionalism, and a consistent focus on customer service. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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