Front Desk Coordinator Job in Towson, MD

Front Desk Coordinator

We are looking for an experienced and customer-focused Front Desk Coordinator to serve as the first point of contact for visitors and callers in Towson, Maryland. This long-term contract position is ideal for someone who enjoys creating a welcoming environment, managing front desk activity with care, and supporting daily office operations. The role calls for strong communication skills, sound judgment, and the ability to keep multiple priorities organized throughout the day.

This is a part-time role working Saturday and Sunday, 3pm - 11pm.

Responsibilities:

• Welcome guests, employees, and vendors while ensuring a detail-oriented and positive front desk experience.
• Manage incoming phone lines, direct calls to the appropriate contacts, and relay messages accurately and promptly.
• Provide concierge-style assistance by answering questions, offering guidance, and helping visitors navigate the office or building.
• Coordinate front desk schedules, monitor lobby activity, and maintain an orderly reception area at all times.
• Support day-to-day administrative needs such as handling mail, preparing visitor logs, and assisting with basic office coordination tasks.
• Respond to routine inquiries with courtesy and efficiency while escalating more complex issues to the appropriate team members.
• Maintain accurate records related to visitors, calls, and front desk activity to support smooth office operations.