Animal Services Adoptions & Events Coordinator; Management Aide

Position Description

Anne Arundel County Animal Services is dedicated to promoting the humane treatment of animals and ensuring safe human-animal interactions.

Anne Arundel County Animal Services is dedicated to promoting the humane treatment of animals and ensuring safe human-animal interactions.

A distinguishing characteristic of this class is that an employee in this class utilizes knowledge of subject-matter administrative areas or program functions, or regulations and procedures in carrying out a variety of related support activities in one or more programs. Assignments involve the use of office automation equipment and appropriate software applications.

The employee independently plans and carries out work, obtains necessary data or information, and selects appropriate methods and procedures to accomplish work.

Problems encountered in carrying out assignments are resolved in accordance with office policies and accepted practices. The employee uses judgment in locating, selecting, and applying guidelines, references, and procedures to fit specific situations and exercises resourcefulness in adapting operating procedures to accommodate changes or special conditions.

The work involves a range of repetitive issues requiring the employee to identify and analyze a variety of conditions and factors that impact the accuracy, reliability, or acceptability of further program processes or program activities.

This role offers a dynamic work environment that balances essential office-based administrative responsibilities with hands‑on engagement. The position requires both focused time at a workstation and some active, physical interaction with animals in our care, which may involve occasional strenuous activity or challenging situations common in a shelter environment.

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Note:

The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

Manage the adoptions program by preparing/ assisting with documentation, training staff and volunteers, and marketing

animals. Utilizing an open adoption model, this role provides non-judgmental counseling and follow-up support to help

potential adopters find appropriate matches.

Plan and coordinate the department's special events and attendance to special events to increase connection to the

community; boost department image; raise awareness within the community.

Perform administrative duties essential for the efficient operation of the Department.

Includes preparation of a variety of documents to include; correspondence; reports; logs; training manuals; SOPs.

Analyzes, evaluates, and makes recommendations intended to improve the efficiency, effectiveness, and productivity of programs.

Performs data entry and uses computer and applicable software applications to prepare records, documents, notices,

reports, tables, and correspondence.

Performs administrative tasks to facilitate the operation to include database applications, reviewing documentation for

accuracy/completeness and preparing correspondence.

Provides administrative and technical staff support to boards and committees, applicants, and other agencies, and

responds to inquiries from the general public to define, interpret, and/or explain regulations and requirements.

Tracks and/or monitors the status of a client population in support of program activities.

Manage the department’s social media presence to enhance community engagement, promote departmental initiatives,

and increase public…