Office Assistant - Spanish​/Bilingual; Administrative Officer ) Non-Merit

A Non-Merit vacancy exists in Clinical Services/Center Based Services, located at the Eastern Family Resource Center.

Regular

Schedule:

34 hours per week

(

NOTE:

The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

• Will be responsible for in person office assistant duties at Eastern Family Resource Center.
• Process incoming communications either by telephone, email, or walk-in, for scheduling patient appointments.
• Verify returning patient information for accuracy.
• Prepares patient charts with necessary paperwork.
• Send out upcoming appointment information to patients.
• Collects insurance card information and verifies eligibility when applicable.
• Processes patient charts following completion of appointment.
• Scans required document into Current EMR.
• Collect payments from patients, when applicable.
• Determines release of information according to established procedures and confidentiality.
• Initiates the process of purging and updating files.
• Greets and Directs patients and visitors.
• Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary.
• Operates office machinery such as photocopiers, calculators, scanners and printers.

• Maintains simple financial and statistical records.
• Performs other related duties as required.

Possession of a high school diploma or an appropriate equivalent

One year typing, word processing, or secretarial experience.

Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.

Additional education may be substituted on a year-for-year basis for the required experience.

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. ((Use the "Apply for this Job" box below).).

ATTN:
Office Assistant - Spanish/Bilingual (Administrative Officer I) Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Applicants selected for an appointment must successfully complete a language proficiency assessment test.

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

All Baltimore County offices are smoke free.

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the…