Business Development & Customer Relationship Manager

Our client is a growing commercial landscaping organization with approximately 100 team members, known for delivering high-quality service, strong client partnerships, and operational excellence. As the organization continues to expand across Maryland, Washington, D.C., Northern Virginia, and North Carolina, they are investing in leadership roles that strengthen customer experience and support long‑term growth.

Their culture emphasizes collaboration, accountability, and pride in work, creating an environment where professionals can make an impact and grow with the organization.

Our client is seeking a Business Development & Customer Relationship Manager to drive revenue growth, strengthen client relationships, and build a scalable account management function across their regional footprint. This role plays a critical part in expanding market presence while ensuring alignment between sales strategy and operational execution.

• Own the full business development lifecycle, from prospecting and relationship building through proposal development, contract negotiation, and close
• Identify and secure new commercial landscaping opportunities across Maryland, Washington, D.C., Northern Virginia, and North Carolina
• Build and maintain strong relationships with property managers, developers, general contractors, and municipal clients
• Conduct site walks and client consultations to assess needs and recommend tailored service solutions
• Develop and manage a disciplined sales pipeline aligned with short‑ and long‑term growth objectives
• Partner closely with estimating and operations teams to ensure accurate scoping and consistent service delivery
• Represent the organization at industry events and trade shows, supporting brand visibility and relationship development
• Cultivate and manage existing client relationships to drive retention, service expansion, and long‑term satisfaction

• 5+ years of experience in business development, sales, or client relationship management within the commercial landscaping industry
• Proven ability to grow accounts, manage pipelines, and close complex commercial opportunities
• Established network within property management, construction, or real estate development sectors preferred
• Experience leading, mentoring, or coaching account managers or sales team members
• Excellent communication, negotiation, and presentation skills
• Strong organizational skills with the ability to manage multiple priorities across multiple states
• Proficiency with CRM tools and Microsoft Office Suite; LMN or Aspire experience is a plus
• Willingness and ability to travel regionally, including trade shows, a few times per month

• Competitive compensation with performance‑based incentives
• Medical benefits
• Paid time and holiday schedule
• Ongoing training and leadership development opportunities