Compliance Coordinator

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Full Time Towson, MD, US

2 days ago Requisition

Salary Range: $40,000.00 To $50,000.00 Annually

Overview

Millennium Residential Inc (MRI) mission prides itself on being the preferred provider and superior management of the more complex cases. Millennium will provide unparalleled clinical competence, reliable service, smooth transitions, and vigilance with the goal of improving each participant's quality of life and outcome of care.

Millennium Residential, Inc. is a for-profit corporation owned and operated by a Nurse Practitioner and compassionate caregivers. We are committed to providing outstanding service to adults with developmental disabilities who are medically fragile and who need behavioral respite. The staff at Millennium Residential, Inc. will uphold the highest standards of integrity in all actions pertaining to quality and effective care of our clients.

We will diligently work together to fulfill the needs of our clients by being empathetic, patient, kind, fostering positive relationships, promoting equal rights, encouraging their development, and supporting their personal goals. Our clients will feel safe, well taken care of and a part of a family unit that cares.

Job Summary

The Compliance Manager ensures the organization’s adherence to DDA regulations and internal policies across all operational areas including residential services, personal support, vocational programs, human resources, and client services. This role plays a key part in quality assurance, regulatory compliance, and continuous improvement, ensuring that the services provided meet client needs and all relevant standards.

Location:

MD (based in our Towson, MD 21286 office)

Compensation: $45,000-$50,000 annual salary

Key Responsibilities

Regulatory & Policy Compliance

• Monitor and ensure compliance with all applicable DDA regulations, federal/state/local laws, and internal policies across departments.
• Maintain current knowledge of DDA regulatory changes and communicate updates to relevant departments.
• Coordinate and support internal and external audits; track and ensure timely resolution of findings.
• Conduct agency policy/procedure training as needed

Quality Assurance Oversight

• Collaborate with the Director to implement and enforce quality assurance systems and protocols.
• Analyze QA audit results, identify trends, and assist departments with corrective action plans.
• Conduct Audits as required using the appropriate audit checklist and follow up on QA findings to confirm implementation and sustainability of improvements.

ICM System & Documentation Monitoring

• Monitor usage and data integrity in the ICM (electronic system), ensuring accurate and timely documentation across departments.
• Regularly review client records, including care notes, services rendered, and progress notes, to ensure accuracy, compliance, and alignment with service plans.
• Identify documentation gaps or inconsistencies and coordinate with staff for timely re-training if needed.

Residential, Facility & Vehicle Compliance

• Conduct routine reviews of residential sites to ensure health, safety, and licensing compliance.
• Verify that all facility and vehicle maintenance requests are submitted, tracked, and completed promptly.
• Ensure all vehicles meet safety and documentation requirements, including regular inspections and registrations.
• Review and audit vehicle usage logs to ensure only authorized drivers operate agency vehicles and that usage is consistent with organizational policy and DDA requirements.
• Ensure proper recordkeeping for mileage, trip purpose, and maintenance history.
• Conduct regular…