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Automotive Service Appointment Specialist
Job in
Towson, Baltimore City, Maryland, 21286, USA
Listed on 2026-07-27
Listing for:
AutoNation
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Auto Nation is seeking a Service Loyalty Coordinator in Towson to handle outbound service calls, build customer relationships, and schedule service appointments for the Service Department. You will ask qualifying questions, route calls, and ensure messages reach service consultants promptly.
The role emphasizes strong customer service, clear communication, and accurate documentation, with a focus on supporting the dealership's service operations and customer satisfaction.
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