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Customer Experience Manager- 254

Job in Towson, Baltimore City, Maryland, 21286, USA
Listing for: Five Below
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
Five Below - 803 Goucher Boulevard - Responsibilities:
Ensure crew members wow the customer through personal contact and provide a fast, friendly checkout experience;
Train crew on the BEST customer service experience and maintain customer service score goals set by District Manager;
Lead front-end operations and merchandising to meet or exceed brand standards;
Maintain front-end equipment and ensure staff are trained on applicable services;
Perform opening and closing procedures, keep store clean, and prepare for customers
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