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Guest Experience Leader
Job in
Towson, Baltimore City, Maryland, 21286, USA
Listed on 2026-08-02
Listing for:
Five Below, Inc.
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Five Below, Inc. in Towson, MD is seeking a Customer Experience Manager to lead store operations and champion the BEST customer service on the front end. You will train crew, drive service scores, and ensure a WOW shopping experience for every guest.
The role requires at least 2 years of management experience, strong verbal and written communication, and the ability to multi-task in a fast-paced environment. Day/evening/weekend shifts and occasional travel may be required.
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