Enrollment Counselor, Partnerships

Posting Number P Position Title Enrollment Counselor, Partnerships Department Stevenson University Online:
Admissions Position Summary

The Enrollment Counselor (EC), Partnerships is responsible for recruiting and enrolling qualified new students for Stevenson University Online (SUO) degree and certificate programs. The EC is assigned a portfolio of academic programs and is cross-trained to provide recruiting, admissions, and enrollment support for all SUO programs. This position requires strong interpersonal skills and a sales mindset, and responsibilities include, but are not limited to, contacting prospective students who have expressed an interest SUO programs;

providing effective, regular, responsive, and proactive guidance to prospective students to support their enrollment in SUO; representing SUO at recruitment events, fairs, and other related activities on-campus, off-campus, and virtually to generate student leads; maintaining professional relationships that support the generation of students leads and enrollment; and supporting the planning and execution of marketing, admissions, and other events related to SUO.

The Enrollment Counselor, Partnerships is also the primary recruitment ambassador to SUO’s partners. Working with the Assistant Director, Recruitment & Partnerships, the EC represents SUO at onsite partner events and coordinates and leads virtual events for partners. Meeting established performance metrics is expected. The Enrollment Counselor tracks and collects relevant data and compiles regular and ad hoc reports as assigned.

This position is campus-based and housed on the university’s Greenspring campus. The Enrollment Counselor works as a member of the team to support overall SUO operations and supports initiatives as requested. The EC may spend up to 50% of their working hours off-site at partner and community college events.

Minimum of a Bachelor’s degree required. Master’s degree and experience in higher education admissions preferred.

Valid driver’s license with good driving record; must be insurable.

• Demonstrated sales mindset and aptitude with well-developed ability to generate leads, pursue leads, and enroll students in academic programs.
• Ability to learn and maintain a current knowledge of application requirements and admission criteria for all SUO degree programs and certificates.
• Ability to function as a self-directed, highly motivated, high activity sales professional capable of meeting enrollment targets.
• Excellent interpersonal, cultural competency, teamwork, and networking skills and demonstrated ability to communicate professionally and effectively with a wide range of constituencies in a diverse community.
• Excellent written and verbal communication skills.
• Ability to effectively present information and respond directly to questions asked by students and the general public in a group setting and/or on a one-to-one basis.
• Math aptitude is required to calculate mathematical problems such as discounts, interest, proportions, and percentages.
• Demonstrated ability to exercise sound judgment, tact, and discretion, and to maintain confidentiality and integrity with handling sensitive and confidential information.
• Knowledge of rules, regulations, and laws regarding student records and ability to operate in accordance with the Family Educational Rights and Privacy Act (FERPA).
• Ability to work independently and as a member of a team.
• Excellent problem-solving skills.
• Ability to manage multiple tasks under pressure and to adapt to rapidly changing priorities.
• Ability to organize offsite events, represent SUO at events, and enter leads for prospective students in the CRM system.
• Ability to effectively develop and provide sales presentations to relevant audiences.
• Ability to collect, organize, analyze, and report information.
• Proficient in Microsoft Office applications including, Excel, PowerPoint, Teams, and Word, and ability to learn and use other software platforms that support SUO operations (e.g., Slate).
• Effectively interpret and follow instructions as given whether in written, oral, diagram, or other communication modality.
• Ability to…