Academic Program Specialist, English Department

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Job Description - Academic Program Specialist, English Department (260000QO)

Job Description

Academic Program Specialist, English Department - ( 260000QO )

Job Summary

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community.

Towson University’s English department is accepting applications for an Academic Program Specialist. The Academic Program Specialist coordinates the department of English’s program assessment, course scheduling and transfer advising. This role advises English and Creative Writing minors; develops marketing materials; and maintains, revises, and develops department websites. The academic program specialist also responds to and routes, depending on content, questions about the department’s programs, offerings, and opportunities at the undergraduate and graduate levels.

Responsibilities and Duties

• Responsible for record-keeping and schedule-building for the department’s undergraduate and graduate programs, which includes coordinating with department chairperson to develop, build, and revise the course schedule for four terms each year; runs and evaluates enrollment reports for upcoming and past semesters; and builds a syllabus repository of all classes offered each semester.
• Oversees student support and transfer orientation, requiring mastery of department curricula and knowledge of college/university curricular requirements responds to general program inquiries (phone, email, in-person), directs concerns about courses and faculty to appropriate channels, evaluates and helps students resolve graduation deficiencies, communicates with incoming transfer students and facilitates transfer orientation sessions in summer months and January. Supports departmental major advisors and graduate program director in advising issues.
  
  Manages advisee loads for departmental advisors, updating as needed when students enter and leave programs.
• Administers program maintenance and development, keeping ongoing records of students entering and leaving major and updates the chairperson regularly; facilitates collection and organization of program assessment materials; gathers data on enrollment trends and program issues and organizes for chairperson review.
• Manages department communication and marketing; maintains and edits website content according to updates and revisions from faculty; creates marketing materials for department events and distributes them physically and digitally; designs and orders new promotional materials for recruitment and welcoming events; creates promotional and informational pamphlets advertising programs in the department.
• Maintain faculty technology inventory and facilitates updating as needed.

Qualifications and Skills

Required Qualifications:

One year experience in administrative staff work.

General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effectively both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database and presentation programs, Internet, email, and calendaring software. Ability to understand and follow oral and written…