Usability​/Human Factors Engineer

Overview

Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation’s security.

In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our employees, to our customers and by Improving Performance (ECP). It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results—showing we’re ready to meet our customers’ evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.

Seeking a Usability/Human Factors Engineer 2 to join the software development team who will develop and sustain integrated, feature-rich capabilities that promote modernization of visualization and presentation tools. The software development team will provide application development and support to tools that allow mission analytic users to view existing data or contribute new information in a collaborative environment.

The Usability/Human Factors Engineer 2 will focus on solving user experience challenges on a highly complex application used by a wide range of users. The Usability/Human Factors Engineer 2 works with developers, managers, and system engineers to keep the product modern and cutting edge. Additionally, the Usability/Human Factors Engineer 2 will research and document user workflows, design and create mockups, engage with users, and interact with the development teams using tools such as Axure and Adobe Creative Cloud Suite.

Approximately 15 team members made up of software, system, and test engineers. Work performed in contractor facility in Annapolis Junction.

• Bachelor’s degree in cognitive and/or experimental psychology, human factors engineering, or an engineering related field (e.g. systems engineering, software engineering, business process engineering). Advanced degree in these fields is desired.

• At least ten (10) years' experience in this or related field and familiarity with task analysis, user interface design, and usability testing.
• At least five (5) years user-experience design and testing experience.
• Direct, conduct usability testing and work closely with product designers and process engineers developing applications.
• Designing and developing user surveys to obtain user feedback.
• Use task experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment).
• Direct, conduct usability testing and work closely with product designers and process engineers developing applications.
• Designing and developing user surveys to obtain user feedback.
• Use task experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment). To work closely with users (analysts) to research for and document user profiles, analysis tasks, workflows, and user scenarios; in order to create user interface design from specifications provided.

• Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or their equivalent are desired.

TS/SCI w/ Polygraph

U.S. Citizenship

For this role, our typical salary range starts at $110,000 and stretches up to $180,000. We are committed to securing talent with the right education and experience, and will consider above-market offers as appropriate. The compensation package reflects the complete rewards, culture, and opportunity to make a real impact.

Note: Compensation, Health & Retirement, Education, Work/Life Balance, Philanthropy, Great Corporate Facilities, and Skill Bridge are part of our employment value proposition. We offer competitive compensation, generous benefits, continuing education opportunities, flexible work options, and programs to support military service members.

Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law. We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.