Mortgage Loan Officer-Residential Lending - Annapolis, MD

Overview

Mortgage Loan Officer-Residential Lending

Location:

This position is hybrid. The employee is split between remote and office work on a formalized schedule. Location options include Towson Lending Office, Towson, MD or Annapolis, MD. Work hours per week: 40.

Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Summary: Originate various types of mortgage loans. Generate bank fee income by originating secondary market loans and build or replace portfolio as directed by senior management.

Willingness to provide a level of service which will clearly differentiate us from our competitors.

Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.

• Be the content expert on all programs and products offered by Wes Banco, as well as the overall mortgage industry.
• Listen to customer needs and align them with the appropriate product and program to meet mortgage needs.
• Pre-Qualify purchase customers as requested.
• Complete loan applications, inputting complete and accurate information in the Origination System used by Wes Banco Bank.
• Obtain ALL necessary documentation specific to the product, program and client needs.
• Review customer documentation to ensure it meets industry standards; review credit and analyze information to document and resolve questions.
• Disclose and provide the client with all required documentation within 3 days of application.
• Deliver a complete application electronically to processing partner within 3 days of application, followed by customer documentation within 5 days of application.
• Review timelines with the customer during the initial application process.
• Conduct weekly pipeline calls with processor/team to share information and identify needs, responsibilities, and completion dates.
• Promote Wes Banco mortgage within the real estate community by attending realtor functions, community events and educational opportunities.
• Work with assigned branches to be known as their mortgage expert; conduct monthly quick-start meetings and perform a minimum of 4 "Mortgage Days" in the branch to promote services.
• Communicate effective updates with customers throughout the mortgage process to avoid surprises.
• Maintain and update CORE Sales stage information so the referral source can see progress.
• Promote and cross-sell all bank products and services.
• Adhere to the terms of your Service Level Agreement (SLA).
• Meet minimum required milestones as assigned.
• Provide exceptional, professional service to mortgage customers, underwriters, processors and closers.

• Banking is a highly regulated industry; you will be expected to acquire and maintain proficiency in the bank's policies and procedures, and adhere to all laws and regulations applicable to your conduct and work. Complete all assigned compliance training in a timely manner.
• Ability to read, analyze, and interpret general business materials; write reports and business correspondence;
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to apply common sense in following instructions and carrying out tasks; multi-task under sometimes stressful conditions.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply basic algebra and geometry.

The position will initially pay a forgivable draw, then the wage for the Mortgage Loan Officer position is $1,000 bi-weekly ($26,000 annualized), with opportunity for commission, approved overtime and referral incentives. Benefits include 5 days of STD, 11 annual paid holidays, and 1 annual float holiday. Wes Banco offers a comprehensive benefits package and 401(k) with employee match.

Full-time

Lending

Annapolis, Maryland, United States;
Towson, Maryland, United States