Systems Administrator

Join to apply for the Systems Administrator role at OPS Consulting, LLC
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For the OPS Consulting team, “the power to help” means helping our clients, supporting our mission, caring for our employees and families, and contributing to the community. Headquartered in Hanover, MD, OPS Consulting has over two decades of experience in mission‑critical operations, innovation, and technology solutions.

Location:

Annapolis Junction, MD

The Systems Administrator will support mission‑critical Information Technology (IT) systems, implementing, troubleshooting, maintaining, and operating IT infrastructure for client/server, storage, network, and mobile environments. The role works closely with users, internal teams, and agency stakeholders to ensure system reliability, performance, and availability.

• Provide support for the implementation, troubleshooting, and maintenance of IT systems and infrastructure
• Manage IT system infrastructure and associated processes
• Perform day‑to‑day system operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution
• Assist users in accessing and using IT systems
• Support escalation and communicate system status to agency management and internal customers
• Support dispatch systems and hardware troubleshooting through resolution
• Configure, manage, and maintain UNIX and Windows operating systems
• Install and load operating system software and apply enhancements to improve reliability and performance
• Optimize system operations and resource utilization
• Perform system capacity analysis and planning

• System Administrator – Level 1
  • Five (5) years of experience as a System Administrator on programs of similar scope, type, and complexity
  • Bachelor’s degree in a technical discipline from an accredited college or university OR five (5) additional years of System Administration experience may be substituted for the degree
• System Administrator – Level 2
  • Ten (10) years of experience as a System Administrator on programs of similar scope, type, and complexity
  • Bachelor’s degree in a technical discipline from an accredited college or university OR five (5) additional years of System Administration experience may be substituted for the degree
• System Administrator – Level 3
  • Fifteen (15) years of experience as a System Administrator on programs of similar scope, type, and complexity
  • Bachelor’s degree in a technical discipline from an accredited college or university OR five (5) additional years of System Administration experience may be substituted for the degree
• US citizenship and an active security clearance required

Pay Range: $49,996.80 - $

Pay ranges are a general guideline and not guaranteed or implied final compensation. Official compensation will depend on position level, complexity, location, experience, education, certifications, federal contract categories, and wage rates.

At The Swift Group and Subsidiaries, you will receive comprehensive benefits, including but not limited to: healthcare, wellness, financial, retirement, education, and time‑off benefits.

• Mid‑Senior level

• Full‑time

• Information Technology

• IT Services and IT Consulting

The Swift Group and Subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.