Senior Manager — Customer Data & Personalization
Listed on 2026-05-16
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IT/Tech
Data Engineer, Data Science Manager, Data Analyst
Senior Manager – Customer Data & Personalization (Remote)
As Senior Manager – Customer Data & Personalization, you’ll lead the technology capabilities that enable intelligent personalization at scale, connecting customer data, experimentation, and activation platforms to deliver measurable business outcomes.
Key Impact Areas- Architect and scale customer data capabilities powered by a Customer Data Platform (CDP)
- Enable personalization through technology-driven decisioning and activation
- Establish scalable frameworks for experimentation, optimization, and continuous improvement
- Drive technical alignment between customer data, product platforms, and business goals
- Build foundations that allow marketing teams to activate insights effectively
- Lead the technology strategy behind customer data and personalization
- Translate business and marketing needs into scalable technical capabilities
- Partner closely with Engineering, Product, Data, and Marketing leaders
- Define standards for activation, experimentation, and measurement
- Evaluate and guide adoption of modern customer technology platforms
- Ensure solutions are scalable, secure, and aligned with enterprise digital architecture
- 8+ years in Digital Technology, Martech, Customer Data, Personalization, or related fields
- Strong experience with Customer Data Platforms (Treasure Data preferred)
- Experience with experimentation platforms such as VWO, Optimizely, or similar
- Proven success delivering scalable digital capabilities and measurable outcomes
- Strong cross-functional leadership and stakeholder management skills
- Bachelor’s degree in Technology, Business, Marketing, Data, or related field;
Master’s degree or equivalent experience preferred
Base salary range in Maryland: $110,600 – $199,100 per year, with opportunities for sign‑on payment and a comprehensive benefits package including medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, tuition reimbursement, and partner discounts.
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