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IT Service Desk Analyst II — Tier 1/Support
Job in
Towson, Baltimore City, Maryland, 21286, USA
Listed on 2026-07-27
Listing for:
Boston Medical Center
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GBMC Health Care in Towson, MD, is seeking an IT Service Desk Analyst II to deliver Tier 1 and Tier 2 support for client devices and software. You will handle calls, emails, and remote assistance, while assisting with software installs and hardware resolutions.
The role requires an Associates degree or technical certificate and 3 years in a technical support call center. Active CompTIA A+/Network+/MCP/MCSA certification is preferred, with on-call responsibilities.
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