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IT Service Desk Analyst I - Tier 1 Support (On-Call
Job in
Towson, Baltimore City, Maryland, 21286, USA
Listed on 2026-08-20
Listing for:
Boston Medical Center
Full Time, Per diem
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
GBMC Health Care in Towson, MD seeks an IT Service Desk Analyst I to provide Tier 1 support via phone, email and remote tools, logging and resolving incidents within SLA. The role may require on-site visits to local and remote sites, desk-side support for hardware, and on-call rotation.
A High School diploma or technical certificate plus 1 year in a tech support center is preferred. We value strong customer service, teamwork and the ability to document issues clearly and follow through to
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