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NOC Tier I: First-Line IT Helpdesk - On-Call
Job in
Towson, Baltimore City, Maryland, 21286, USA
Listed on 2026-09-08
Listing for:
Baltimore County
Per diem
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Baltimore County in Towson is seeking a Tier I Service Desk professional to provide first-line technical support to internal customers. The role involves troubleshooting networked systems, devices, and applications, and delivering excellent customer service from a 39-hour weekly schedule.
The ideal candidate has a high school diploma with IT experience, plus ITIL certifications and relevant MCP/A+ or Network+ credentials. Knowledge of AD, Windows 10, SCCM, and Cherwell ITSM is important.
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