Senior Specialist, Technology Enablement

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

• Partner with the CIO and technology leadership to develop, maintain, and communicate the enterprise IT Roadmap.
• Facilitate strategic planning processes that align technology investments with organizational priorities.
• Track roadmap progress, dependencies, risks, and milestones across technology initiatives.
• Support annual technology planning and prioritization activities.

• Coordinate enterprise technology activities, ensuring effective prioritization, sequencing, and resource alignment.
• Monitor cross-functional technology initiatives and facilitate communication between stakeholders.
• Identify and elevate risks, issues, and dependencies impacting strategic initiatives.
• Support governance and decision-making processes related to technology investments and priorities.

• Manage the technology project and demand intake process.
• Partner with business stakeholders to understand challenges, opportunities, and operational needs.
• Gather, analyze, document, and refine business, functional, and technical requirements.
• Conduct current-state assessments and recommend process and technology improvements.
• Support vendor evaluations, solution assessments, and business case development.

• Develop and execute change management plans for technology initiatives.
• Create communication, stakeholder engagement, and adoption strategies that support successful implementation and utilization of technology solutions.
• Coordinate end-user training, knowledge transfer, and awareness activities.
• Measure and monitor adoption outcomes and recommend corrective actions as needed.

• Develop and maintain dashboards, scorecards, and reports that support technology governance and decision-making.
• Manage key performance indicators (KPIs), objectives and key results (OKRs), and technology health metrics.
• Track and maintain the IT risk register and support technology risk management activities.
• Provide executive-level reporting and recommendations to technology leadership.

• Analyze, document, and improve business and technology processes.
• Estab…