Associate Director – Asset Management

Job Role:

Associate Director – Asset Management

Location:

Worcester

Hours:

35 hours per week , Monday to Friday

At Innovus we are committed to delivering market leading solutions and professional services and as Associate Director – Asset Management you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

Leading this key part of the division, as Associate Director for Asset Management you will be responsible for maximising the long‑term value and performance of a portfolio of residential assets, ensuring compliance with all statutory and client requirements:

This role reports to the Account Director - Asset Management.

The role has up to 5 direct reports.

• Lead the Asset Management operations, embedding the new structure and resources.
• Monitor the day-to-day operational performance of the assets across the portfolio.
• Drive enhanced performance on the HRB portfolio, reducing risk and overseeing efficient resolution of asset issues.
• Create an action led and target-based approach to asset management ensuring effective tracking of all asset issues and escalations.
• Oversee the production of detailed and effective recommendation reports to the client.
• Ensure high quality data management and subsequent reporting to the Client.
• Develop a cohesive, results driven approach within the asset management team through strong coaching and leadership.
• Identify opportunities to enhance asset value and income.
• Deliver all relevant KPIs in line with Asset Management Agreement.

• Key Client
• Group support services

• Educated to degree level or equivalent
• Preferably TPI/RICS qualified with 10+ years’ experience of working with ground rent/ residential portfolios.

• Experience of managing mixed-use and complex residential portfolios essential
• Demonstrable experience of being accountable for strategy and objectives across a property freeholder/investor facing service.
• Enjoys the buzz of working in a high-pressure, results-driven environment with the need to meet multiple deadlines and juggle priorities.
• Confident, open and articulate communicator both orally and in writing; with exceptional relationship building skills.
• Strong customer and employee focus with the ability to utilise data insights and industry intelligence to drive performance improvement and capability.
• Results orientated and is able to deliver against action led projects and targets.

• Good knowledge of supporting clients in relation to operational and building safety in Multi-storey, Multi-occupied Residential Buildings.
• Excellent IT skills and up to date with new technology.

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.

We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

Everything we do is guided by our core values:
Trust, Respect, Integrity, Innovation, and Delivery.

At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.

We're committed to creating a supportive, inclusive workplace where everyone can succeed.