Assistant Director, Family Investment Administration HUMAN Service Administrator III

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve.

At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

STD
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St. Mary's County Dept. of Social Services
23110 Leonard Hall Dr.
Leonardtown, MD 20650

The position serves as the Assistant Director of the Family Investment Administration Division at the St. Mary's County Department of Social Services and is a member of the Executive Team. It ensures coordination of all work which supports family investment programs, compliance activities and the customer experience, including oversight of the agency’s Customer Care Team. The position provides leadership to supervisory staff who oversee skilled staff in the implementation of human services programming following all local, state and federal regulations and laws.

The ability to establish and maintain working relationships with internal and external partners/stakeholders, to review, analyze and troubleshoot service delivery data while addressing audit and performance outcomes is essential. Under the general direction of the Director, work is performed with wide latitude for independent action, management discretion and judgment.

• Provide administration, oversight, and personnel management to the Family Investment programs.
• Directs, supervises and provides leadership to staff.
• Works collaboratively as a member of the Agency Executive Leadership Team.
• Monitors, reviews and supports quality assurance and improvement processes.

Education:

A Bachelor’s degree from an accredited college or university.

Experience:

Eight years of experience in administrative, professional or technical work, three years must have involved supervision of other employees or exercising responsibility for program development.

• Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for up to two years of the required general experience.
• Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.
• Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.

• Two years experience with determining eligibility for public benefits.
• Two years experience developing and…