Director of Risk Management

Director of Risk Management

The Director of Risk Management is responsible for leading and coordinating the organization's risk management program, ensuring the identification, assessment, monitoring, and mitigation of risks affecting patients, employees, visitors, property, and organizational operations. This position oversees risk management processes, supports litigation and claims management activities, facilitates regulatory and accreditation readiness, administers the Enterprise Risk Management (ERM) platform, provides risk-related education and reporting, and serves as a key resource to the General Counsel on legal and compliance-related matters.

The Director collaborates with operational leaders, committees, and external stakeholders to promote a proactive approach to risk reduction and organizational resilience.

Specific responsibilities include:

• Direct and administer the organization's risk management program, including the identification, assessment, documentation, monitoring, and mitigation of risks affecting patients, employees, visitors, property, and organizational operations.
• Maintain risk management policies, procedures, and risk assessment tools, including the Risk Matrix, ensuring compliance with regulatory, accreditation, and organizational requirements.
• Conduct investigations of incidents, claims, and adverse events; preserve evidence and witness statements; analyze risk data and trends; and collaborate with operational leaders to develop and implement corrective actions, peer review activities, and risk mitigation strategies.
• Support Root Cause Analyses (RCA), patient safety initiatives, accreditation readiness efforts, regulatory surveys, and performance improvement activities designed to reduce organizational risk and improve outcomes.
• Review and evaluate vendor agreements and contracts to identify, minimize, and appropriately manage organizational risk exposures.

• Support litigation and claims management activities by preparing employees subpoenaed as witnesses, maintaining legally appropriate claim files, assisting with discovery requests, and reviewing external counsel pleadings, motions, and other legal documents for accuracy, professionalism, and consistency with organizational interests.

• Facilitate Risk Management Committee activities, including meeting coordination, monitoring higher-risk events, presenting risk-related data and trends, evaluating root causes, and developing recommendations to reduce recurring risks and improve organizational performance.
• Administer and maintain the Enterprise Risk Management (ERM) platform, including documenting organizational risk priorities, monitoring action plans, tracking mitigation efforts, and reporting on key enterprise risk objectives and initiatives.

• Develop and deliver risk management education and training programs for providers, nursing staff, and other stakeholders, and prepare periodic reports and presentations for executive leadership and the Board regarding high-risk events, claims activity, risk trends, and ongoing litigation matters.
• Provide support to the General Counsel by responding to legal inquiries, conducting legal and regulatory research, reviewing and editing contracts, representing organizational interests in guardianship proceedings, and assisting with other legal, compliance, and risk-related matters as assigned.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

Compre…