Nurse Coordinator Ambulatory Services CN II

Job Requirements

Patient education for Surgical Oncology for The liver and Pancreas Center/General Surgery also Wound Care.

This role is considered the minimum role for all nurses at SJMC who have greater than 12 months experience. This nurse will be competent in the skills/knowledge required and fully participate in unit governance. Independently provides and coordinates care provided to patients within a clinical specialty. Serves as a fully effective and participative member of the multidisciplinary patient care services team.

Demonstrates and models the full range of nursing professional practice in both care provided and in participation in development of strategies to improve patient outcomes, satisfaction with service and cost effectiveness at the unit level. Is accountable to patients and families for the processes and outcomes of care during an episode of care. Is accountable to peers for the advancement of group practice on the unit, and to the nurse manager for the totality of work performance.

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Competent in care of practice setting specific patient population; independently practices with solid knowledge and clinical skills; engaged in advancing own practice.
• Collaborates with interdisciplinary team to plan and coordinate care addressing patient/family needs.
• Provides direct and indirect care in area of specialization to patients and families, and objectively and systematically evaluates the quality and appropriateness of care delivery.
• Serves a clinical resource to others.
• Serves as an effective Primary Coordinating Nurse; collaborates and coordinates with physicians and all disciplines involved in the patient’s care to assure timely progress toward the best clinical outcome in the most cost effective manner.
• Provides symptom management strategies to a defined patient population in collaboration with physician.
• Utilizes and integrates evidence into practice.
• Triages patient telephone inquiries and provides consultations as needed.
• Provides extensive patient education regarding disease process, treatment plan, and symptom management. Expertise in specialty area enables nurse coordinator to triage and assess patients in order to provide optimum level of care. Assists patients and families through disease process and along the care continuum.
• Ensures development and implementation of effective discharge plans and concurrently and retrospectively reviews patients for medical appropriateness and risk management issues.
• Assists patients with authorizing and pre-certification of insurance coverage for tests as ordered as part of the treatment plan.

• Active participant in Clinical Practice governance activities.
• Develops patient education materials and overall process for practice setting-based patient education.
• Assists in the development of clinical practice protocols and standards.

• Responsible for maintaining competencies required for the patient care setting; focus on advancing own professional development.
• Attends educational offerings and in-services independently.
• Serves as preceptor, coach, mentor to new nurses, students.
• Contributes to ancillary personnel skills and development.
• Fosters educational development of self and staff and promotes the development of a multi disciplinary patient care philosophy at SJMC.

• Active participant in Professional Development governance activities.
• Contributes to practice setting-based education and learning activities (2/year that could be posters, storyboards, presentation, in-service, group project).
• Assists with developing/evaluating practice setting-based orientation program.
• Serves as Super-user or assists in competency validation.
• Provides health-related contributions through community services, such as health fairs.

• Models customer service behaviors;…