Police Communications Operator

Police Communications Operator (250000P4)

Towson University (TU) is a top‑100 public university located north of Baltimore. The university enrolls more than 19,000 students and offers a culture that respects and cultivates academic and personal growth. TU is currently accepting applications for a full‑time Police Communications Operator who will perform a variety of police communications and related clerical duties in the central communications center of the University Police Department.

The position operates 24 hours per day, 7 days per week and is classified as ESSENTIAL personnel. Candidates will be required to work various shifts, including weekends and holidays.

• Answers emergency and non‑emergency telephone calls and police radios.
• Provides radio communications for University Police officers and Public Safety Officers on campus.
• Initiates and receives information and requests for services from allied law enforcement agencies.
• Monitors and responds to thirty additional telephone lines connected to the campus emergency telephone system.
• Receives and records information and requests for police services in‑person and via telephone reporting of criminal offenses and accidents.
• Initiates and receives telephonic communications with local police departments and emergency centers via dedicated cable for relaying referral police, medical and other emergency information.
• Monitors and maintains radio communications with campus departments that cooperate with University Police to provide mutual support and maintain public safety and protection of University property.
• Operates various computer terminals and equipment internal to the operations of the department and equipment leased from external agencies.

• High school diploma or equivalent and 2 years of clerical or related experience, such as dispatching or emergency communications.
• Basic computer skills and experience working with Windows‑based communications systems and alarm systems.
• Additional related experience and formal education may be substituted for the basic education or experience on a year‑for‑year basis, with 30 college credits equivalent to one year of experience.

$45,375 annually. Full University benefits include annual leave, up to 17 holidays, personal and sick days, excellent health, life, and retirement plans, and tuition remission. Upon successful completion of the initial six‑month probationary period, a 2.5% increase may be added to the annual salary.

The position will remain open for a minimum of 14 days.

Towson University is an Equal Opportunity Employer. If you need a reasonable accommodation for any part of the employment process, please send an email to: adarequest.