Software Application Tester

The Software Application Tester’s role is to support the testing for in-house product development, software application development, information system launches, and operations systems enhancements. This individual will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve systems/software application issues through careful testing to maximize the benefit of IT investments and initiatives.

• Responsible for the ownership, management, and execution of software application testing environment using Agile SCRUM software development methodology.
• Responsible for all verification and validation of software by identifying and reporting issues during sprint cycles and before production deployment (pre-production environment) with issue tracking software.
• Responsible for creating and maintaining SQL queries to support data validation acceptance and to monitor data trends in the production database after software releases as needed.
• Responsible for creating, maintaining and executing standard sets of test scenarios for enterprise software release (across all testing environments)
• Assures the reliability and consistency of production ready software by continually evaluating release output and performance.
• Stays current on Agile Software Practices and tools to aid teams in supporting software quality in the agile software development methodology.
• Creates new procedures to monitor, inspect and report on software quality issues including system reviews and error reporting.
• Partners with Internal Users, Sprint Management, and Development teams to identify solutions as needed.
• Initiate and engage in testing activities that will allow applications to meet business requirements, systems goals, and fulfill end-user requirements.
• Create and execute test plans, scripts, cases, and scenarios that will determine optimal system performance according to specifications.
• Conduct all types of application testing as needed, such as system, unit, regression, load, and acceptance testing methods.
• Analyze formal test results to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws.
• Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Create and/or Update Jira points as needed to support problem documentation or testing support documentation as required.
• Communicate test progress, test results, and other relevant information to project stakeholders and management.
• Liaise with company’s software and hardware suppliers for prompt rectification of any problems or emergencies.
• Investigate technical escalations from the production environment and analyze product workflow and SQL data to identify and log software bugs.
• Work with end users to clarify and data or application operational procedures needed to support creating a quality approach to writing and executing a test plan to validate software changes.
• Take an active role in cross-departmental projects when needed.
• Participates after hours, as needed in testing code releases into production.

• Four-year college diploma or university degree in software engineering or computer science, and/or three years equivalent work experience with business applications in use by organization.
• Direct experience as a tester for major application integration and/or major application product release.
• Extensive experience with core software applications in use by organization.
• Direct hands-on experience with SQL Management studio and Advanced SQL data query reporting.
• Good project management skills and/or substantial exposure to project-based work structures.
• Excellent understanding of the organization’s goals and objectives.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and creative problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Knowledge of applicable data privacy practices and laws.

• Occasional evening and weekend work to meet deadlines or assist in testing activities related to a system/application implementation.