Emergency Services Dispatcher

Summary

See below for important information regarding this job.

• Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers.
• Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information.
• Prepares and maintains reports and records relating to emergency responses.

• Must be a U.S. citizen
• Tour of Duty:
  Flexible (https://(Use the "Apply for this Job" box below).)
• Security Requirements:
  Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA):
  Non-Exempt
• Selective Service Requirement:
  Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment
  
  Incentives:
  
  Not Authorized
• Bargaining Unit Status:
  No
• Selectees are required to have a REAL  other acceptable identification documents to access certain federal facilities. See https:// more information.
• Mission Essential:
  This is a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.

• Specialized
  
  Experience:
  
  One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position.
• To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS‑05 level or equivalent under other pay systems in the Federal service, military, or private sector.
• Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.
• Creditable specialized experience includes:
  • Answering 911 calls
  • Working with emergency services dispatch equipment
  • Providing instruction on emergency medical procedures
  • Interpreting pertinent laws and regulations

• Incumbent must successfully complete any and all required training, to include being certified at the Telecommunicator I & II levels and Hazardous Material Awareness within 9 months of being placed in this position. Failure to do so may result in removal from federal service.
• Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification.
• Within six months, incumbent must obtain certification to operate the California Law Enforcement Telecommunications System (CLETS), in accordance with CLETS Policies, Practices and Procedures (PPPs) (Section 1.8 - Training) and the National Crime Information Center (NCIC) Operating Manual (Section 3 - Quality Control, Validation, and Other Procedures).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Substitution of education may not be used in lieu of specialized experience for this grade level.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.