Continuous Improvement Engineer

The Continuous Improvement Engineer is responsible for driving projects from beginning stages to completion while having a significant impact on business needs. As a CI Engineer, you will be responsible for process improvement initiatives around the business operations in logistics and distribution while maintaining high levels of quality, safety, employee morale, cost, and production at the forefront. You will work closely with the field operations teams to implement solutions, coach, and train the operations leadership team and associates.

The CI Engineer will be the data resource of the team and will ensure data‑driven decisions are made.

As we launch new markets and experiment operationally, the CI Engineer ensures we continue to delight our customers and improve our unit economics by collecting, documenting, and instilling best practices across the company. This role will be focused on supporting the Operations team, serving as one of the key team members to launch, improve, and sustain our operational systems. You will be responsible for process design, project management, implementation, and data analysis to sustain your processes.
Additionally, this role will play an integral role in aiding in the expansion of our 3PL business vertical, allowing us to be a fulfillment partner to outside companies who look to leverage our operational and reporting capabilities to improve their supply chain operations and customer service. You will be responsible for helping build business processes to allow for future expansion of this critical business venture for the company.

• Work with cross‑functional teams to support the launch of new projects and initiatives across the country, with a specific focus on our West Coast fulfillment operations.
• Maintain a thorough understanding of our Production and Delivery Operations.
• Support the team that manages the start‑up, validation, and sustainment of our existing and incoming software and systems.
• Recommend processes, procedures, and modifications to improve production efficiencies, manufacturing techniques and production yields for existing products.
• Determine appropriate skills necessary for equipment/process operability and establish training requirements.
• Develop and coach current CI Engineers, developing a deep bench of lean‑focused teammates.
• Analyze data, use basic statistical tools, and apply value stream mapping to gain a deeper understanding of processes and identify strategic improvement opportunities.
• Employ a working knowledge of standard‑work to ensure every work activity is properly defined, displayed (point‑of‑use) and accurately followed by every person to enable safety adherence, consistent quality and productivity being achieved.
• Use basic Lean Principles to develop process improvement initiatives.
• Manage a portfolio of lean projects directed at reducing waste and improving quality to provide greater value; implement tools such as 5S, KPI, SMED, VSM, and Kaizen.
• Implement tools such as SPC, Process Capability, Pareto analysis, Fishbone, SMED.
• Create documentation for training materials such as checklists, standard work, and standard operating procedures.
• Communicate plans and other agreements to stakeholders for alignment while listening to feedback and making modifications if appropriate.
• Be a "leader of change". Practice "servant leadership". This person must be comfortable working with all levels within the organization and be able to question the status quo and be a strong communicator.
• Have strong analytical, planning, organizational, and time‑management skills.
• Maintain satisfactory attendance, to include timeliness and onsite presence at our Fulfillment Centers.

• Two to five years of hands‑on experience in a manufacturing, warehouse and/or delivery operations environment.
• Bachelor’s degree in industrial engineering, manufacturing engineering, chemical engineering, mechanical engineering, project management or equivalent experience.
• Working knowledge of lean manufacturing principles and practices.
• Minimum of a Yellow Belt Lean Six Sigma Certification is preferred and capable of providing examples of the use of…