Director, Operations

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow’s digital infrastructure.

Primary Duties and Responsibilities

Operations Management for the region

Including, but not limited to:

• Facility management
• Supply requisition
• Employee hiring, firing, training and record-keeping
• Preparing, writing and conducting employee performance reviews and recommending appropriate merit increases
• Participating in developing, modifying and executing company policies and procedures
• Shipping
• Receiving
• Inventory Control

Manages various business goals including, but not limited to:

• Labor Rate Goal as a percentage of sales
• Productivity Goals
• Receiving and Put-away Specification Goals
• High Velocity Bins Replenishment
• Shipping Specification Goals
• Shipping Accuracy (Shipping errors)
• Inventory Accuracy (Ghost Inventory, Cycle adjustments, etc.)
• Safety and department security

Minimum Job Requirements

• Bachelor’s degree in Business, Management, Logistics, Supply Chain or related discipline with a minimum of 8
  -10 years of related WH management expertise or an equivalent combination of education and experience
• Warehouse procedures, forklift training, licensing, hazardous materials, worker’s compensation, disaster recovery, evacuation, and materials handling
• Worker’s compensation
• Minimum of 10-15 years of related operations/warehouse experience
• Minimum of 7-10 years of people management experience
• Demonstrated proficiency with shipping, receiving and inventory control processes and procedures
• Demonstrated business communications skills, including negotiations and presentations skills
• Familiarity with and ability to use Microsoft Office applications
• Ability to travel throughout the US (25%)
• Current driver’s license and the ability to maintain a clean driving record

Core Competencies and Job Standards

• Demonstrated proficiencies and skills with developing, implementing and executing policies and procedures relating to WH Operations
• Business communications, contracts management and negotiations skills
• Demonstrated skills in influencing and persuading employees at all levels on a cross-functional basis
• Demonstrated skills in managing concurrent projects within specified time frames
• Distribution/warehouse/operations expertise
• Shipping, receiving and inventory control processes and procedures
• Strategic, operational and tactical planning skills
• Project management skills

Principal Challenges and Accountabilities

OPERATIONS

• Senior management to measure the performance and success of the operation reviews goals and performance.
• Resource and budget planning
• Labor, materials and overhead cost control (i.e. traces losses, solves discrepancy problems, meeting daily shipping schedule, assures inventory control)
• Schedules and On-time performance (i.e. meeting daily shipping schedule, maintains high level of “on-time delivery” performance

Decisions and Judgment

OPERATIONS

• Required to make informed decisions that affect department operations resulting in negative or positive impact to the company, vendors and customers.
• Resource and budget planning
• Manages labor, materials and overhead cost control (i.e. traces losses, solves discrepancy problems, meeting daily shipping schedule, assures inventory control)
• Manag…