Food Safety & Quality Assurance Supervisor

Misfits Market is a mission‑driven, high‑growth startup dedicated to reducing food waste and making shopping for sustainable, high‑quality groceries easier and more affordable. We deliver organic produce, high‑quality meats and seafood, plant‑based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. By tackling inefficiencies in the food system, our passionate and motivated team helps save an average of 500,000 pounds of food per week from waste.

The Food Safety & Quality Assurance Supervisor provides proactive leadership in developing, implementing, and monitoring company quality, food safety, and employee safety requirements. The role is an active presence on the warehouse floor, bridging the gap between high‑level quality strategy and daily operations. It involves leading continuous‑improvement projects, analyzing defect data, and acting as a cultural change agent.

• Develop and implement quality and food safety policies and programs (FSMA, GMP, environmental monitoring, sanitation, traceability) as outlined in the SQF Standards.
• Conduct annual reviews of food safety plans, training material, sanitation processes, and food defense protocols.
• Collect, analyze, and summarize data to create and monitor food safety KPIs to improve product and processes.
• Lead the QA/QC & sanitation technicians to ensure compliance with SQF and company standards.

• Integrate employee safety protocols into daily quality operations, ensuring adherence to OSHA and internal safety standards.
• Conduct regular safety audits and risk assessments to identify potential hazards.
• Collaborate with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements.

• Manage supplier compliance and documentation using Trace Gains to verify and maintain up‑to‑date food safety and quality records.
• Interact directly with suppliers regarding non‑conformances, ensuring timely corrective actions.
• Verify accuracy of regulatory documentation to ensure full compliance with FBM & Misfits Rx Partner requirements.
• Maintain the Approved Supplier List and coordinate onboarding with procurement following internal risk assessment protocols.

• Provide support to the Quality Engineer, assisting with validation of new equipment and implementation of the electronic QMS.
• Aid in development of efficient document control processes using databases and the Jalapeno WM System.
• Collaborate on cross‑functional projects to streamline fulfillment center operations and enhance quality engineering workflows.

• Build awareness, training, and education programs to drive a culture of safety, quality, and accountability.
• Provide continuous feedback, coaching, and performance reviews for the QA team.
• Serve as a subject matter expert for USDA and PACA grading standards to support quality goals.

• A Culture Change Agent: you influence associates and managers to care about details.
• Analytical: you love Excel, Google Sheets, SQL, or Tableau, seeing the story behind numbers.
• Resilient: you handle shifting priorities and keep a cool head under pressure.
• A Problem Solver: you find root causes and fix issues permanently.

• Education:
  
  Bachelor’s degree in Engineering (Industrial, Mechanical, Manufacturing), Food Science, Supply Chain, or a related technical field.
• Experience:
  
  2–5 years in a Quality Assurance, Continuous Improvement, or Process Engineering role within manufacturing, food production, or high‑volume fulfillment.
• Technical
  
  Skills:
  
  strong proficiency in data analysis and statistical process control; experience with project‑management methodologies; knowledge of Lean Six Sigma (Green Belt a plus).
• Food Safety: FDA PCQI Certified, USDA‑AMS & FSIS, GFSI‑specific SQF Practitioner, familiarity with FSMA regulations, HACCP Certified.
• Other:
  Spanish‑strongly preferred; supplier management experience; OSHA and safety management experience.
• Soft Skills:
  
  exceptional communication; ability to translate technical quality concepts into clear instructions.
• Physical Requirements:
  
  ability to spend 50 % of time on the warehouse floor in cold environments (≤ 36 °F).

• Salary range: $70,000 – $80,000 per year
• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1,200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays
• Paid sick days
• Commuter benefits

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