Deduction Management Specialist

About Musco Olive Company

At Musco Family Olive Company, we take pride in our heritage as a family-owned business dedicated to producing the highest quality olives in California. With a deep respect for tradition and a strong commitment to sustainability, we combine decades of expertise with a passion for excellence. Our goal is to deliver the finest olives while caring for our land, our community, and our people.

When you join Musco Family Olive Company, you become part of a family-owned business with a long-standing commitment to quality, tradition, and sustainability. We are dedicated to creating a positive work environment where teamwork and integrity are at the forefront. Our focus on producing the finest quality olives is matched by our dedication to caring for our employees, fostering a workplace that values safety, responsibility, and a shared passion for excellence.

Reporting to the AR Supervisor, the Deduction Management Specialist is responsible for the accurate and timely verification, reconciliation, and application of customer deductions/payments to our systems, particularly those related to sales promotions, merchant charge backs, slotting, demos, trade shows, advertisements, spoils, and other. They will also be responsible to help support the Outside Sales department when needed.

• Review and process deductions/check requests and related backup to ensure they have been allocated correctly and adhere to a standard
• Ensure appropriate documentation is attained to support the deduction. Documentation will include, but is not limited to, signed bills-of-lading, carrier confirmation, appointment time logs, exception reporting, invoices, promotional ads and offers.
• NCH Coupon Deductions and reconciliation
• Gather and/or create necessary documentation to support denied charge backs and initiate repay requests. Includes scheduling and monitoring payments to ensure repayments are received in a timely manner.
• Communicate & follow up effectively between involved parties, including sales, accounting & customer service.
• Research credit balances in order to identify and apply to the corresponding A/R or Deduction balance.
• Work with Customer Service Representatives and logistics team to identify process improvement opportunities to reduce and/or eliminate deductions.
• Highly proficient in the position. Ability to work a high volume of charge backs efficiently
• Thoroughly document and follow-up in our Internal Systems.
• Communicate & follow up effectively between involved parties, including sales, accounting & customer service
• Military Order Reconciliation
• Other Duties as assigned by Supervisor

• 3-5 years of experience in deductions management/processing, for CPG.
• Demonstrated ability to multitask while implementing strong time management, high attention to detail and analytical skills.
• Understanding of basic accounting principles.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to hot and cold weather conditions, and to wet/ and/or humid conditions. The noise level in the work environment is usually loud; employee is exposed to a normal office environment.