Fire Alarm Service Technician

Benefits

• 401(k)
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Vision insurance
• Wellness resources

Position Title:

Fire Alarm Service Technician

Location:

Based in Tracy, CA
- Servicing the Greater Bay Area Pay Range: $30-$55/hour DOE Position Type:
Full-Time | Hourly | Field-Based

Simplified Integrations is looking for an experienced Fire Alarm Service Technician to join our growing Service team.

This is a hands-on field role focused on fire alarm service, troubleshooting, inspections, repairs, testing, and maintenance for commercial and multifamily properties throughout the Greater Bay Area.

We're looking for someone who already has real fire alarm experience, takes pride in solving problems correctly, communicates professionally, and wants to continue growing technically.

This is not an entry-level or helper position. You do not need to be a Senior Technician, but you should already have hands-on fire alarm experience and a solid technical foundation.

Technicians are placed within SI's Service Technician I-III growth structure based on demonstrated skill, experience, independence, and technical ability, with opportunities to advance into Senior Technician, Inspection Specialist, Crew Lead, and other technical or leadership roles.

• Service, troubleshoot, test, inspect, maintain, and repair commercial fire alarm systems
• Diagnose system troubles, supervisory conditions, wiring issues, device failures, communication issues, and other deficiencies
• Replace and repair devices, modules, batteries, power supplies, notification appliances, initiating devices, and related components
• Use multimeters, testing equipment, wiring diagrams, manufacturer documentation, and system information to troubleshoot effectively
• Perform routine fire alarm inspections and testing according to assigned scope and applicable requirements
• Perform basic programming, configuration, or commissioning within demonstrated skill level and company authorization
• Support monitoring takeovers, system upgrades, repairs, and retrofit work as needed
• Read and interpret risers, schematics, wiring diagrams, plans, and manufacturer documentation
• Identify, clearly document, and communicate system deficiencies and recommended follow-up work
• Complete accurate digital work orders, including troubleshooting performed, work completed, photos, materials used, deficiencies, and job status
• Ensure documentation clearly communicates what occurred onsite and what happens next for the customer, office, estimator, and next technician
• Communicate professionally with customers, dispatch, Service leadership, and other field personnel
• Know when to resolve an issue independently and when to elevate for additional technical support
• Take ownership of quality workmanship and minimize preventable callbacks and rework
• Maintain an organized company vehicle, tools, testing equipment, and jobsite
• Follow SI safety procedures, manufacturer requirements, applicable NFPA standards, and AHJ requirements
• Perform only work you are properly trained, qualified, certified, and authorized to perform
• Participate in the emergency on-call rotation as assigned

• Prior hands-on fire alarm experience required
• 2+ years of fire alarm experience preferred, but demonstrated technical ability matters more than years alone
• Experience with fire alarm service, troubleshooting, inspections, repairs, installation, or maintenance
• Working knowledge of low-voltage and basic electrical principles
• Ability to troubleshoot fire alarm systems using a multimeter and other diagnostic equipment
• Ability to read wiring diagrams and understand common fire alarm system components
• Strong troubleshooting, problem-solving, and critical-thinking skills
• Strong written and verbal communication
• Ability to communicate professionally with customers and internal teams
• Strong documentation and follow-through
• Ability to work independently within your demonstrated technical competency
• Ability to recognize when an issue should be escalated
• Comfortable using mobile applications for work orders, photos, timekeeping, documentation, and communication
• Valid driver's license and acceptable DMV record
• Reliable, accountable, safety-minded, and committed to continued learning

• California Fire/Life Safety Technician certification / Blue Card
• NICET certification
• Experience with multiple fire alarm manufacturers
• Fire alarm programming experience
• Commercial or multifamily fire alarm experience
• Experience performing fire alarm inspections and testing
• Experience with monitoring takeovers, commissioning, or system upgrades
• Manufacturer-specific training or certifications

• Troubleshoots problems instead of guessing
• Completes safe, clean, quality work
• Minimizes preventable callbacks and rework
• Documents work accurately and completely
• Communicates…