Fire Alarm Service Technician Post

Fire Alarm Service Technician

Simplified Integrations | Tracy, CA

Full-Time | Monday-Friday | Field-Based

Pay Range: $30-$45/hour DOE

Simplified Integrations is a growing fire life safety and low-voltage integration company serving commercial and multifamily properties throughout the Greater Bay Area and surrounding areas.

Our mission is to simplify fire life safety so property teams can operate with confidence.

Our core values are SIMPLE:

S
- Solutions-Oriented

I
- Integrity

M
- Mastery

P
- Proactive

L
- Love

E
- Efficiency

We're hiring a
Fire Alarm Service Technician
to support fire alarm service, troubleshooting, testing, inspections, repairs, and maintenance.

This is
not an entry-level or helper position. You do not need to be a Senior Technician, but you should already have hands-on fire alarm experience and a solid technical foundation.

We're looking for someone who takes pride in finding the actual problem, fixing it correctly, communicating professionally, and continuing to grow technically.

Leave every property safer, every system better, and every customer more confident than we found them.

• Service, troubleshoot, test, inspect, maintain, and repair commercial fire alarm systems
• Diagnose troubles, supervisory conditions, wiring issues, device failures, communication problems, and system deficiencies
• Replace and repair devices, modules, batteries, power supplies, notification appliances, initiating devices, and related components
• Use multimeters, testing equipment, wiring diagrams, manufacturer documentation, and system information to troubleshoot effectively
• Perform fire alarm inspections and testing according to assigned scope and applicable requirements
• Perform basic programming, configuration, or commissioning within your demonstrated skill level and authorization
• Support monitoring takeovers, system upgrades, repairs, and retrofit work as needed
• Read and interpret risers, schematics, wiring diagrams, plans, and manufacturer documentation
• Clearly identify and document deficiencies and recommended follow-up work
• Complete accurate digital work orders, photos, notes, materials, troubleshooting details, and job status
• Communicate professionally with customers, dispatch, Service leadership, and other field personnel
• Know when to resolve an issue independently and when to escape for technical support
• Take ownership of quality workmanship and minimize preventable callbacks and rework
• Maintain an organized company vehicle, tools, testing equipment, and jobsite
• Follow SI safety procedures, manufacturer requirements, applicable NFPA standards, and AHJ requirements
• Participate in the emergency on-call rotation as assigned

• Prior hands-on fire alarm experience required
• 2+ years preferred, but demonstrated technical ability matters more than years alone
• Experience in fire alarm service, troubleshooting, inspections, repairs, installation, or maintenance
• Working knowledge of low-voltage and basic electrical principles
• Ability to troubleshoot using a multimeter and diagnostic equipment
• Ability to read wiring diagrams and understand common fire alarm system components
• Strong troubleshooting and problem-solving skills
• Strong communication, documentation, and follow-through
• Ability to work independently within your technical competency
• Good judgment about when to escalate an issue
• Comfortable using mobile apps for work orders, photos, timekeeping, and communication
• Valid driver's license and acceptable DMV record
• Reliable, accountable, safety-minded, and committed to continued learning

• California Fire/Life Safety Technician certification / Blue Card
• NICET certification
• Experience with multiple fire alarm manufacturers
• Fire alarm programming experience
• Commercial or multifamily fire alarm experience
• Inspection and testing experience
• Monitoring takeover, commissioning, or system upgrade experience

Strong candidates who do not meet every preferred qualification are encouraged to apply.

• Troubleshoot instead of guessing
• Complete safe, clean, quality work
• Minimize preventable callbacks and rework
• Document your work accurately and completely
• Communicate clearly with customers and the SI team
• Raise technical, customer, safety, and compliance issues early
• Take ownership from arrival through closeout
• Maintain your vehicle, tools, and equipment
• Continue developing your technical ability and independence
• Can be trusted to represent SI professionally in the field