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Guest Services Agent at RED Mountain

Job in Rossland, Trail, BC, Canada
Listing for: The Crescent Hotels Group
Full Time position
Listed on 2026-10-29
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep, Seasonal / Summer
Salary/Wage Range or Industry Benchmark: 23000 - 32000 CAD Yearly CAD 23000.00 32000.00 YEAR
Job Description & How to Apply Below
Location: Rossland

Make a memorable impact at RED Mountain as a Guest Services Agent. Provide exceptional service to guests, manage ski valet, and assist with various needs in this seasonal role.

Crescent Hotels & Resorts seeks an outgoing and friendly individual to join their Guest Services Team. This position focuses on greeting guests, offering ski equipment valet services, and sharing information about hotel amenities. Ideal candidates have strong communication skills and thrive in a fast-paced environment while delivering a top-notch guest experience.

Key Responsibilities:

• Greet and assist guests warmly upon arrival

• Provide efficient ski valet services for equipment

• Park and retrieve vehicles safely and promptly

• Share information about hotel and local attractions

• Ensure a well-kept and organized service area

Requirements:

• Previous customer service experience preferred

• Excellent verbal and written communication skills

• Ability to stand for long periods

• Valid Canadian Drivers Licence with a clean record

• Willingness to work weekends and holidays

Bring your exceptional service skills to the RED Mountain team and enhance guest experiences throughout the winter season.
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