Receptionist, Administrative​/Clerical

Our client, a leading service provider in the Traverse City area, is seeking a Receptionist to join their team. As a Receptionist, you will be part of the Customer Service Department supporting daily office operations. The ideal candidate will have excellent communication skills, strong organizational abilities, and a proactive attitude, which will align successfully in the organization.

• Serve as the first point of contact for customers, answering incoming calls professionally and courteously
• Schedule and confirm service appointments, repairs, installations, and maintenance visits
• Assist customers with inquiries regarding services, pricing, and appointment availability
• Coordinate with technicians to optimize daily service routes and communicate appointment details
• Maintain accurate customer records, prepare work orders, invoices, and handle billing inquiries

• High school diploma or equivalent required
• Previous experience in receptionist, customer service, or administrative roles preferred
• Experience in a service-based industry is a plus
• Exceptional organizational and multitasking abilities

• Opportunity to work in a supportive and dynamic team environment
• Gain valuable experience in a service-oriented industry
• Develop professional skills in customer service and administrative support
• Be part of a company that values diversity and inclusion
• Potential for career growth within the organization

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)