Project Manager, Operations Manager

Construction Project Manager – Traverse City, MI Salary, exempt.

The Project Manager is a hands‑on front‑line leader responsible for supporting customers after disaster strikes. The role involves inspecting projects, planning execution, monitoring progress, and ensuring compliance with required standards.

• Collaborate with estimator to review bids, scopes, and budgets.
• Develop and maintain comprehensive project schedules and budgets, tracking all expenses to ensure profitability.
• Order materials and equipment in a timely and cost‑effective manner.
• Secure all necessary permits and licenses before project commencement.
• Recruit, vet, and hire qualified subcontractors; manage contracting, scheduling, and performance.
• Supervise on‑site crews and enforce safety protocols.
• Visit all open job sites at least three days a week to monitor progress, quality, and safety.
• Identify and address potential safety hazards; enforce company and OSHA safety policies.
• Maintain clear communication with clients, serving as the main point of contact for questions, concerns, and change orders.
• Document all project activities, decisions, and communications; provide weekly progress reports and senior‑management updates.
• Conduct regular quality inspections to ensure work meets company standards and client specifications.

• Minimum 1 year of management experience or experience in the disaster restoration industry.
• 3+ years of construction experience.
• Strong communication, organizational, problem‑solving, and analytical skills.
• High emotional intelligence and ability to lead diverse teams.
• Valid driver’s license with a satisfactory driving record.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Familiarity with industry standards and protocols.

This role is a combination in‑field/office position requiring frequent travel to job sites. Sites may contain hazardous materials such as asbestos, mold, or lead; PPE will be provided. Work may occur in varying weather conditions and involve heavy manual labor, standing, walking, and carrying.

• 401(k) Plan with company matching.
• Health, Dental, and Vision Insurance.
• Health Savings Account (HSA).
• Short‑Term and Long‑Term Disability Insurance.
• Hospital Insurance.
• Life Insurance.
• Paid Time Off (vacation, sick leave).

Service Master Restoration Services will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The information above is illustrative of the general nature and level of work performed by this position. The omission of specific duties does not exclude them from the role. The job description may be subject to change as the company’s needs evolve.

We are a proud equal‑opportunity employer and participate in E‑Verify. Visa sponsorship is not provided; applicants must be authorized to work in the United States without future sponsorship.