Customer Energy Management Project Coordinator

Project Coordinator – Gas & Electric Distribution

Pay Rate: Starting at $25.00/hour
Logistics: Hybrid
Location: Traverse City, MI

The Project Coordinator supports the delivery of gas and electric services to residential and commercial/industrial customers by managing projects from customer request through design, scheduling, and field construction. This role serves as the primary customer point of contact and coordinates cross-functional teams to ensure projects are delivered on time and within scope.

• Serve as the primary liaison between customers, internal teams, and external stakeholders
• Gather customer project scopes and manage projects through design, scheduling, and construction phases
• Estimate customer and system loads; prepare cost estimates and identify permit requirements
• Create, manage, and track work orders and project milestones
• Analyze distribution design requirements and system impacts to support work order preparation
• Coordinate prerequisites to meet customer commitments in a fast?paced environment
• Provide project status updates and manage scheduling priorities
• Conduct field visits with customers as needed
• Utilize CAD, SAP, and other systems to support customer requests and quality control standards

• Working knowledge of gas and/or electric distribution systems
• Strong project coordination, task prioritization, and organizational skills
• Ability to analyze complex problems and recommend solutions
• Excellent communication, customer service, and stakeholder management skills
• Proven ability to multitask and manage high?volume work under deadlines
• Strong computer skills (Windows, Microsoft Office); experience with CAD and SAP preferred
• Ability to work independently and as part of a collaborative team
• Valid driver’s license required

• Associate degree in a technical or scientific field (48+ technical credit hours),
  or
• Two years of college coursework (60 credits) toward a Bachelor’s degree in a technical field