Food & Beverage Attendant

Pay: $17.00 per hour + tips

In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.]

At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!

Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years.

Join our Pack:

•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives

•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

•Prioritize Your Well-Being:
We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance

• Health savings account

• Telehealth resources

• Life insurance

• 401K with employer match

• Paid vacation time off

• Paid parental leave

Essential Duties & Responsibilities

• Communicates with guests to take food and beverage orders

• Prepares customer food and beverage orders

• Provides outstanding customer service and engage in suggestive selling

• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs

• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing

• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

• Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service

• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines

• Assists in other food outlets as needed

Basic Qualifications & Skills

• Some High School education or equivalent

• Flexibility regarding scheduling based on business demands

• Experience utilizing basic math skills with ability to add, subtract multiply and divide

• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

• Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

• Previous experience demonstrating strong customer service

• Prior experience utilizing restaurant equipment and sanitation standards

• Ability to multi-task and prioritize a variety of tasks with minimal direction

• Previous experience with cash transactions and Point of Sale systems

• Proven teamwork skills

Physical Requirements

• Ability to lift up to 20 lbs.

• Able to sit and/or stand for long periods of time

Pay Rate: $ /hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions:

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Position Close Date:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against…