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Frontline Tech Support Specialist
Job in
Traverse City, Grand Traverse County, Michigan, 49685, USA
Listed on 2026-07-15
Listing for:
Northwestern-Michigan-College
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Northwestern-Michigan-College is seeking a technically curious individual for a hands-on help-desk role. You will support first-level customer service and troubleshoot issues for campus users via phone, chat, and in-person interactions.
The role emphasizes password management, account verification, and basic IT support across Windows, Mac, browsers, and LMS platforms. Training and growth opportunities accompany a collaborative IT team.
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